Reverse Logistics

The key to a successful supply chain is not only planning how to distribute your product, but how to bring back both customer returns and obsolete products. Managing returns effectively lets you recapture value, reduce write-offs and keep your customers happy.

DHL will help you design, plan and implement a reverse supply chain that supports your profit goals and maximizes your assets’ value. We bring to reverse logistics the exacting management, resources, and technology required to increase control and asset recovery, improve information management, and save administrative time.

Whether we're handling your product returns to help you recapture value, or managing your recycling processes to help you safely dispose of your goods, we'll provide a better experience for your business.

Contact Our Supply Chain Experts

+64 9 574 1450

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Services Include:

De-installation of finished goods at the customer's site
Returns management, receiving, sorting, verifying and managing returned products
Express delivery, exchange of "dead on arrival" products.

Because every supply chain phase is planned around your success, our methods make us a true supply chain and business partner.

Creating your solution
Managing your objectives
Delivering your results

More about how we work

DHL is the world’s number one contract logistics provider. We have a major presence in all regions of the world.

International expertise across industry sectors
A commitment to deliver consistently excellent operations in every geography
Common processes for project management and continuous improvement

More about our Global Coverage

Supply Chain Solutions

Supply Chain: What we do

Supply Chain: How we work

Supply Chain: Our Global Coverage

Supply Chain: Contact Us

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